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Membership plans

Sell protection plans

A repair shop lives on people breaking things. A plan turns that into something steadier: the customer pays every month, and when the screen breaks they pay a copay instead of the full price.

  1. Design the plan

    Set the monthly price, what it covers and the copay the customer pays per claim. You can cap how many claims a year and add a waiting period so nobody signs up with a broken screen already in their pocket.

  2. Enrol at the counter

    When you hand back a repaired phone is the best moment to offer it — the customer just felt what a screen costs. Enrolment ties the plan to that device by IMEI.

  3. Or let them sign up alone

    Share your public enrolment page, or print the QR and stick it on the counter. The customer picks the plan, enters their card and is covered — without you touching anything.

  4. The fee charges itself

    Every month the system charges the saved card with your own payment gateway. If a card fails, the customer is warned and the plan waits a few days before it goes past due — nobody loses coverage over a card that expired.

  5. Handle a claim

    The member comes in with a broken screen: create the repair as always, and the plan applies the copay instead of the full price. The claim is counted against their yearly cap.

You need a payment gateway: the recurring charge runs on your own Authorize.Net, connected under Integrations. Without it you can still sell plans, but you would collect by hand every month.