Store credit & loyalty

Reward regulars and handle refunds gracefully: give store credit, let points build up, and let customers pay with their balance.

1. Turn on loyalty

   In Settings, enable loyalty and set how much a point is worth when redeemed.

2. Give store credit

   Open the customer and, in the Store credit panel, adjust their balance — for a refund to credit or a goodwill gesture. Every movement is logged.

3. Earn and redeem points

   Points build up automatically on payments. Customers can redeem them, turning points into store credit.

4. Pay with the balance

   On any sale or repair, choose Store credit as the payment method — it draws from the customer's balance.