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Get back something you deleted

Somebody deleted a product, a customer or a store and now it is missing. It is almost certainly still there. Deleting hides things; it does not destroy them.

  1. Open the trash

    It lists everything that was deleted, by type, with when it went. Only the owner gets in — restoring something changes what the shop sees, so it is not a counter decision.

  2. Restore it

    One tap and it goes back exactly where it was, with its history intact. This is the normal answer to "we lost it": you did not.

  3. When it refuses to delete

    If a thing has movements tied to it — sales, stock, payments — the system blocks the delete and tells you which ones. That is on purpose: erasing it would leave those movements pointing at nothing and your numbers would stop adding up. Hide it instead.

  4. Deleting for good

    You can empty something permanently from here, and then it really is gone. Use it for genuine mistakes — a product created twice, a test customer — not for tidying up things that have history.

Brands and models are not in here. The device catalog is shared by every shop on the platform, so it is not deleted per shop. If you do not want to see a brand, hide it in the catalog instead.
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