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Inventory

Organize your inventory with categories

Categories are how you group your stock the way your shop actually talks about it — cases, chargers, screens, phones. They live in Inventory and they're yours to name.

  1. Open the inventory menu

    Go to Inventory, open the actions menu and tap + Category. You need the inventory permission — owners and managers have it, and you can give it to any employee.

  2. Name it the way you say it

    Use the words your team uses at the counter: Cases, Chargers, Screens, Used phones. The name is what everyone will see when filtering, so plain beats clever.

  3. Say whether it's tracked by IMEI

    Turn on requires IMEI for categories that hold phones. Every unit is then tracked one by one by its IMEI, so you always know which exact handset you have and which one you sold.

  4. Group them into subcategories

    Under Inside, pick a main category to nest the new one below it — Accessories → Cases, Accessories → Chargers. Opening the main category still shows everything, subcategories included, so nothing hides from you. Subcategories inherit the IMEI setting from the one above them.

  5. Put products in it

    Edit any product and pick its category, or set it while you're receiving a purchase order — a whole distributor order can land in the right category in one go.

  6. Use them to find things fast

    Your categories show up as filters on the inventory list, each with its own count, so you can see at a glance how many cases or chargers you're holding.

Two different things are called "category". The tabs across the top of Inventory — Parts, Accessories, Phones (IMEI), SIM (ICCID) — are the product type, and they come with the system. The categories in this guide are the ones you create on top of that.
Changed your mind about a name? Open the inventory menu and tap Organize categories to rename one, move it inside another, hide it, or delete it if it's empty. A category holding products can't be deleted — move them first, or just hide it.
The same categories run your web store. What you organize here is what your customers browse on your shop's website, and what the counter sees as chips on the New sale screen. Organize once, it works in all three.
Selling faster at the counter is a different tool: Quick sale buttons put your best sellers one tap away on the New sale screen, set per store.
Try it in your own shop

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