Help center › Sales & payments
Online store

Sell online with your own store

Your inventory becomes a storefront your customers can buy from. Stock stays tied to the counter, so what you sell in the shop stops being available online the same second.

  1. Turn on the store

    Open Online store. If the add-on is not active in your account yet, ask your operator to turn it on.

  2. Publish your products

    In the Products tab, pick what goes online. Accessories, refurbished phones and parts you resell — each with its photo and price.

  3. Set shipping or pickup

    Under Shipping options, add the rates the customer sees at checkout (name, price and ETA). Leave it empty and the store becomes pickup-only. You can also set a free shipping threshold.

  4. Orders arrive paid

    A new order lands in the Orders tab already paid by your processor. Stock is reserved right there, so you cannot sell the same unit twice.

  5. Prepare and hand it off

    Tap Prepare order, then mark it Ready to ship or Ready for pickup. For shipments, enter the Carrier and the Tracking number and tap Mark shipped — the customer is notified on WhatsApp with the tracking link.

If you cancel an order: the stock goes back and the sale is reversed automatically — but the refund to the customer is not. You have to issue it in your payment processor (Stripe, Authorize.Net or PayPal).