Partner shops

Connect with a partner shop and send a repair

Can't do a job in-house? Connect with another shop by a simple ID — like a TeamViewer code — send them the repair, and approve their quote. Everything is logged.

1. Open Partner shops

   In the menu, open Partner shops. First pick which of your stores you're connecting from (top selector).

2. Share your ID, get theirs

   At the top you'll see Your partner ID, like PRC-7K3M9. Share it with the other shop, and ask them for theirs.

   Both need the feature. The other shop must have Procell Repair with Partner shops enabled to accept.

3. Connect

   Under Add partner shop, type their ID and tap Connect. They get a request and tap Accept — now you're linked.

   

4. Send the repair

   Open the repair you can't do and tap Send to partner. Only that repair crosses — device, problem and photos. It appears in the partner's repairs, with your shop as the customer.

5. They quote, you approve

   The partner sets a price and sends it. You see the quote and tap Approve or Reject — with the date, amount and who did it kept on record for both shops.

6. Track and settle up

   Both shops follow the repair. What you owe the partner builds up on their customer statement, where you record payments as you settle.