Top-ups and carrier services

The customer who comes in to top up a phone is a customer walking through your door for two minutes and seeing your accessories. It is small money that brings people back.

1. Set your margin

   In Settings, set what you earn per carrier and per amount — a fixed sum or a percentage. That margin is added on top of what the customer sends.

2. Sell it

   Pick the country and carrier, type the number, choose the amount and charge. The receipt shows what the customer paid and, for international, how much arrives on the other side.

3. It confirms on the spot

   If your provider is connected, the top-up is sent while the customer is still at the counter and comes back with a confirmation number. That number is what you use to prove it went through.

4. Keep an address book

   Numbers you top up often are saved as contacts, so the regular who sends money to the same phone every week takes ten seconds, not two minutes.

5. Reconcile the history

   The History tab lists every top-up with its confirmation and status. If one did not go through, it says why — and you can reprocess it from there.