Procell RepairConnect WhatsApp
Your customers already message you on WhatsApp. The difference is whether those messages come out of the system — with the repair, the photos and the amount attached — or out of somebody’s personal phone, where nobody else can see them.
One number for the whole business
Not one per employee. The shop’s number is the one customers already know and the one that stays when someone leaves. Open WhatsApp and hit Connect WhatsApp.
Scan the QR from your phone
On the phone that holds the number, open WhatsApp › Linked devices › Link a device, and scan the code on screen. Same thing you do for WhatsApp Web.
Now the shop can talk from the system
Repair status updates, quotes for approval, receipts, extra-cost approvals with photos, review requests and marketing campaigns — all from the record they belong to, so the conversation is never lost.
Keep the phone online
The link works like WhatsApp Web: the phone has to stay on and with internet. If it runs out of battery for a day, the connection drops and you scan again.