AI

The AI assistant

It does not repair phones. It does the writing and the guessing that eats your day — so the technician stays at the bench instead of at the keyboard.

1. Turn it on

   The AI comes as an add-on. Every account gets a few free uses to try it; after that it is a monthly plan with a bundle of uses.

2. Ask it what is wrong

   Type the symptom the customer described — "it charges but does not turn on" — and it suggests the likely faults, in order, with what to check first.

3. Let it write the message

   Instead of typing the same update twenty times a day, it drafts the message to the customer in their language and tone. You read it, adjust if you want, and send.

4. Turn a chat into a quote

   From what the customer said, it drafts the quote with the repair and the price. You approve the numbers — it just saves you the typing.

5. Move in from another system

   Bringing customers or inventory from another POS? Drop the CSV in and the AI maps the columns for you, whatever names the old system used.