Help center › Sales & payments
Pre-paid top-ups

Take top-ups before the promo

On promo days the carrier gives more for the same money, and everyone wants to send at once. The customers who cannot come that day used to be lost sales. Now you charge them when they are in front of you and send when it is worth the most.

  1. Charge it now

    The customer pays today, with the number and the amount recorded. For them the transaction is finished and they have their receipt.

  2. It waits in the queue

    The screen shows how many are queued and how much money that represents — which is money you already took and still owe as service.

  3. On promo day, send the batch

    Select them and process. You are not typing numbers one by one on the busiest day of the month — that is the whole point of having queued them.

  4. Retry the ones that fail

    Some bounce: a wrong number, the carrier down for a minute. They stay in the queue with their retry button instead of disappearing — a paid top-up must never get lost.

It is an add-on Pre-paid top-ups are switched on per account. If you do not see the screen, it is not enabled for you yet.